Return & Refund Policy

We want our customers to be completely satisfied with their purchase. If you receive an item that is damaged, defective, incorrect, or different from what you ordered, please contact us so we can resolve the issue.

Return Eligibility

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The product must be unused, unworn, and in its original condition.

• The product must be returned in its original packaging.

• Any tags, labels, or accessories supplied with the product must remain intact.

• Proof of purchase or order details may be required.

Products that have been used, washed, altered, stitched, damaged after delivery, or returned without their original packaging may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If the product is damaged, defective, or you receive the wrong item, contact us as soon as possible with your order details and clear pictures or videos of the product.

After verification, we will arrange an appropriate solution, which may include a replacement, exchange, or refund.

Exchange Policy

If you would like to exchange an eligible item, please contact us within 7 days of delivery.

Exchange availability depends on stock availability.

Customers may be responsible for delivery or return shipping charges where the exchange is requested due to personal preference, such as a change of colour, design, or other non-defective reason.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed using the available refund method.

Please note that original delivery charges may be non-refundable unless the product was defective, damaged, or incorrectly supplied.

Non-Returnable Items

Returns or refunds may not be accepted for:

• Used, washed, worn, altered, or stitched products.

• Products damaged due to misuse or improper care.

• Clearance or final-sale items, where clearly stated.

• Products returned after the return period.

• Items without sufficient proof of purchase.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Orders that have already been dispatched may not be cancelled and may need to follow our standard return procedure.

Contact Us

For any questions regarding returns, exchanges, or refunds, please contact us:

Email: hmy.fabric01@gmail.com
Phone / WhatsApp: 0315-2012732

We will do our best to resolve your concern promptly and fairly.