Terms of service

Terms of Service

These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

General Conditions

By using our website, you confirm that you are legally able to enter into a purchase agreement.

You agree not to use our website or services for any unlawful, fraudulent, or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or restrict access where necessary.

Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, prices, and other information displayed on our website are accurate.

However, please note:

  • Actual product colours may vary slightly due to lighting, photography, screen settings, or display differences.

  • Fabric texture, shade, or appearance may have minor variations.

  • Product availability may change without prior notice.

  • Measurements may have small acceptable variations.

We reserve the right to correct errors or update product information at any time.

Orders

When you place an order, you are responsible for providing complete and accurate information, including:

  • Name

  • Contact number

  • Shipping address

  • Email address, where required

  • Order details

Incorrect or incomplete information may result in delays or cancellation.

We reserve the right to cancel or refuse an order in cases including suspected fraud, incorrect pricing, stock unavailability, or inaccurate customer information.

Prices and Payments

All prices displayed on our website are subject to change without prior notice.

The final amount payable will be shown during checkout.

Depending on availability, payment methods may include:

  • Cash on Delivery

  • Bank transfer

  • Online payment

  • Other approved payment methods

Customers are responsible for ensuring that payment details are accurate and authorized.

Shipping and Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote locations

  • High order volumes

  • Other circumstances beyond our control

We are not responsible for delays caused by third-party courier companies, but we will assist customers where reasonably possible.

Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers should review that policy before placing an order.

Used, washed, altered, stitched, or damaged products may not be eligible for return unless the product was defective when received.

Order Cancellation

Customers should contact us as soon as possible if they wish to cancel an order.

An order may not be cancelled once it has been packed, dispatched, or handed over to the courier.

If an order has already been shipped, the standard return procedure may apply.

Intellectual Property

All website content, including:

  • Product images

  • Text

  • Graphics

  • Logos

  • Designs

  • Branding

  • Website layout

is owned by or licensed to our business unless otherwise stated.

You may not copy, reproduce, distribute, publish, or commercially use our content without permission.

Prohibited Use

You must not use our website to:

  • Commit fraud

  • Provide false information

  • Violate any applicable law

  • Attempt unauthorized access to our systems

  • Upload harmful code or malware

  • Copy or misuse our intellectual property

  • Interfere with website security or functionality

  • Harass, abuse, or threaten others

We may restrict or terminate access if these terms are violated.

Third-Party Services

Our website may use third-party services such as:

  • Shopify

  • Payment gateways

  • Courier companies

  • Analytics providers

  • Social media platforms

  • Advertising platforms

We are not responsible for the independent terms, policies, or actions of third-party providers.

Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental, or consequential losses resulting from:

  • Use of our website

  • Delivery delays

  • Third-party services

  • Customer misuse of products

  • Temporary website interruptions

Nothing in these Terms limits rights that cannot legally be excluded.

Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that certain information may be processed as necessary to complete orders and provide our services.

Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will become effective once published on our website.

Continued use of the website after changes are published means you accept the updated Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: hmy.fabric01@gmail.com
Phone / WhatsApp: 0315-2012732